Links and bibliography for my “Overcoming Resistance” talk
- A write-up on Airplane Mode for teams
Elephant & Rider
- The Happiness Hypothesis: Finding Modern Truth in Ancient Wisdom, Jonathan Haidt
Elephant & Rider Applied, Bright Spots, etc.
Best book on understanding how to create and influence change that I’ve read
- Switch: How to Change Things When Change Is Hard, Chip & Dan Heath
- Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems, Steve Krug
Identity, Human Nature, etc.
Negotiation, Win-Win Outcomes, Focus On Interests Not Positions
- Getting to Yes: Negotiating Agreement Without Giving In, Fisher, Ury & Patton